Ordering & Payment
WILL I BE CHARGED SALES TAX ON MY PURCHASE?
We are required by law to charge the appropriate sales tax for deliveries in each state.
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
All major credit cards are accepted.
IS MY INFORMATION SECURE?
CAN I PLACE CUSTOM ORDERS?
Any of our pieces can be customized to your preferred metal, diamond color, or colorstone color – you can see some examples on our product pages. If you want something completely unique, go to the Bespoke Designs page and fill out the form. A member of our team will contact you as soon as it is submitted. Please keep in mind that all sales of custom pieces are final.
CAN I CHANGE OR CANCEL AN ORDER?
You have 1 business day from the date of purchase to change or cancel your purchase. You have one business day from the day you purchase a custom or engraved piece to change or cancel it. If you miss the deadline, you can return the item for free within 14 days of delivery.
(See our U.S. Return Policy for more information)
Didn't find it?
Contact us directly: Info@clartenewyork.com
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